HITTING BOTTOM ISN'T A WEEKEND RETREAT! IT'S NOT A SEMINAR! ONLY AFTER YOU'VE LOST EVERYTHING ARE YOU FREE TO DO ANYTHING! YOU SEE, YOU LISTEN, BUT YOU DON'T GET IT! YOU HAVE TO FORGET EVERYTHING YOU KNOW, EVERYTHING YOU THINK YOU KNOW!
Hey.... after about 5-6 hours of running around taking care of customers and answering phones, this is the first time my office has been empty and quiet.