05-12-2003, 05:49 AM
call them up and have them do what QS said - when I moved here and had them install it, I pretty much demanded a separate line for the modem, and they gave it to me. The more splits you have, the more problems you're apt to have. Also, if any of your neighbors have it, try asking them how their service is - it could be that your modem is bad.
Either way, definitely get that separate line.
Either way, definitely get that separate line.