06-05-2009, 01:28 PM
I sent an email to the customer service last nite. Here is what they said.
What I emailed: "I bought my podcast about a week before the new site went live, I was wondering when I will be given a vip login. I have heard the guys say numerous times that the "old podcasters" will be grandfathered in, but how long do I need to wait for this information? and what do I need to do? Thanks
Jessy"
What they said: "If you are a member from the previous site you have to sign up for a new account with this new site. (if you haven't already) We are updating the database from the old site to this one so everyone who had memberships will get their memberships back. In the meantime if you wish to have a membership active immediately, buy a monthly membership on the site and we will refund the monthly charge once we activate all the old memberships."
What I emailed: "I bought my podcast about a week before the new site went live, I was wondering when I will be given a vip login. I have heard the guys say numerous times that the "old podcasters" will be grandfathered in, but how long do I need to wait for this information? and what do I need to do? Thanks
Jessy"
What they said: "If you are a member from the previous site you have to sign up for a new account with this new site. (if you haven't already) We are updating the database from the old site to this one so everyone who had memberships will get their memberships back. In the meantime if you wish to have a membership active immediately, buy a monthly membership on the site and we will refund the monthly charge once we activate all the old memberships."
What? I didn't do it.